Enterprise Self-Assessment – Level 5 Enterprise Self-Assessment Quiz Level 5This quiz evaluates the multilingualism of your organisation according to Level 5 of our twelve-level self-assessment scheme. Please choose “Yes” or “No” accordingly.Is personalised customer support available in at least three languages relevant to the customer base? Yes NoDo you collect and respond to customer feedback in multiple languages? Yes NoHave you ever hosted a multilingual social event for customers? (breakfast, get together, lunch, etc…) Yes NoCan your staff manage cross-cultural complaints and conflict resolution? Yes NoDo you have procedures in place to handle emergencies in multiple languages? Yes NoSubmit Assessment
